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Terms of Service

Last updated: October 15, 2026

1. Agreement to Terms

By accessing or using myLive.pro ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Platform.

These Terms apply to all visitors, users, and others who access or use the Platform.

2. Description of Service

myLive.pro is a professional multistreaming platform that allows users to:

  • Stream content to multiple platforms simultaneously (YouTube, Facebook, Twitch, etc.)
  • Manage streaming destinations and configurations
  • Record and store stream content
  • Access analytics and stream performance data

3. Account Registration

To use certain features of the Platform, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use the Platform to:

  • Violate any laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Distribute malware or engage in phishing activities
  • Interfere with or disrupt the Platform or servers
  • Attempt to gain unauthorized access to any part of the Platform
  • Use the Platform for any illegal or unauthorized purpose
  • Stream content that violates the terms of connected platforms

5. Content Ownership and Rights

Your Content

You retain all rights to the content you stream through our Platform. By using the Platform, you grant us a limited license to process and transmit your content solely for the purpose of providing our services.

Our Content

The Platform and its original content (excluding user content), features, and functionality are owned by myLive.pro and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Third-Party Platforms

Our Platform allows you to connect and stream to third-party platforms (YouTube, Facebook, Twitch, etc.). You acknowledge that:

  • You must comply with the terms of service of each connected platform
  • We are not responsible for the actions or policies of third-party platforms
  • Third-party platforms may change their APIs or terms at any time
  • Your use of third-party platforms is at your own risk

7. Subscription and Payments

Some features of the Platform require a paid subscription. By subscribing, you agree to:

  • Pay all applicable fees as described at the time of purchase
  • Provide accurate billing information
  • Pay renewal invoices by their due date to keep your plan active

Prices are in US dollars. Subscriptions renew by invoice: a renewal invoice is issued 7 days before the end of each billing period. It is paid from your account balance when the balance covers it; otherwise you can pay it from your account. If it is still unpaid when the period ends, your account moves to the free plan. You can turn renewal off at any time from your account; your plan then ends at the end of the paid period. Cancellations and refunds are covered in section 8.

8. Cancellation and Refunds

Cancellation and refund requests are accepted only through the "Request cancellation" and "Request refund" buttons in your account (Profile → Plan and Profile → Billing). Requests sent by email, chat or any other channel are not accepted.

  • Within 24 hours of a payment: a full refund, with no fee.
  • From 24 hours to 7 days after a payment: a refund minus a processing fee (currently 10% of the amount). The exact amount is shown in your account before you send the request.
  • More than 7 days after a payment: no refund. You can still cancel; your plan stays active until the end of the period you paid for.
  • Every request is reviewed by the myLive.pro team, which may approve it, approve a different amount or reject it. Nothing is refunded or cancelled automatically.
  • The decision is sent to you by email, and the request's status is shown in your account.
  • An approved refund is returned to the original payment method or, if that is not possible, credited to your myLive.pro account balance. Refunds to the original payment method usually take 3 to 10 business days to arrive, depending on your bank or wallet.
  • A refund of the current billing period ends the subscription, and your account moves to the free plan.

The same rules are set out on our Refund Policy page.

9. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access to the Platform. We may temporarily suspend access for maintenance, updates, or other reasons. We are not liable for any loss or damage resulting from service interruptions.

10. Limitation of Liability

To the maximum extent permitted by law, myLive.pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or goodwill
  • Service interruption or computer damage
  • Cost of substitute services
  • Any damages arising from your use of the Platform

11. Indemnification

You agree to indemnify and hold harmless myLive.pro, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Platform, your content, or your violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Platform will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. By continuing to access the Platform after revisions become effective, you agree to be bound by the revised terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration or in the courts of competent jurisdiction.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]